Serving Little Elm Residents
The
Utility Billing Office manages the City's billing for water, wastewater,
and trash service. Responsibilities include establishing new accounts,
customer inquiries, trash & recycling bin replacement and providing
trash and recycling service information to new customers.
Water Utility Billing Customer Service:
214-975-0480
FAQ: Water Utilities, Trash & Recycling
The Utility Billing Office's regular hours of operation are:
Monday - Friday: from 8 AM - 5 PM.
Additionally, a utility
billing drop box
is located on the front side of the Little Elm Town Hall. The night
drop box is located in front of Town Hall, which indicates that payments
deposited after 8:00 am are not processed until the next business day.
To avoid penalties and/or service / reconnect fees from being applied to
your account, your payment must be made in the office by 5:00 pm on the
due date.
For Questions and/or Emergency issues please call 214-975-0480 and follow the prompts.